Notice
Related to Video Advertisement Reward Errors
2021.06.22
Hello, we're Fan & Star.
First of all, We sincerely apologize for the inconvenience.
Currently, there is an error that the reward is not processed after watching the video advertisement.
To solve this problem, we are focusing on identifying the cause and finding solutions.
If you are experiencing the video ad voting error above, please fill out the form below and send it to us for suggestions.
Once again, we apologize for the inconvenience.
Thank you.
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Fan & Star ID:
Advertising ID:
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※ How to check advertising ID: Three-lines menu at the top left > Customer support > You can find it in the free charging station.
