Hello, this is Fan N Star.

The vote counting error has been resolved today, July 28th.

We are very sorry to keep the fans waiting.

Compensation for the missing vote count was made as follows:

* Compensation is only for users who have missed vote counting.

1. Star Reward

Voted Stars (Rainbow Stars or Normal Stars) + Reward as many as voted stars (Normal Stars)

ex. 500 rainbow stars voters --> 500 rainbow stars + 500 normal stars

    500 voters per general --> 500 votes per general + 500 votes per general

2. G-Point Compensation Guide

Voters with more than 200 votes will receive three (3) G-Points.

★ How to re-vote the votes for Monday’s missing count

Fan N Star has limit the voting to 1,000 votes per day.

Some people have missed vote counts on July 26th. For this case, you can add more votes as much as the number of votes missed during the said day.

You can vote in addition to the missing chart as much as the number of missed votes.

Ex. Missing 1,000 votes for Singer rankings for July 26th -> 1,000 votes per day on Thursday + 2,000 votes on Monday.

    Trot Men’s ranking of 500 votes missed on July 26th -> Trot Men’s ranking of 1,000 votes per day on Thursday + 500 votes on Monday (a total of 1,500 votes).

Once again, we are very sorry for the inconvenience.