Hello.
This is a fan&star.
We apologize for the error in the paid text vote on February 3. We will also guide you on future measures.
1. Paid character voting service error guidance
First, paid text message service was originally from Fan & Star.
A feature that was only available during the daytime voting period is not a page created for the second round of <Fan & Star Choice Awards> voting.
Therefore, before the second round of the Fan & Star Choice Awards, the paid text was only available in weekly votes. The system error exposed the paid voting button that should have been excluded after the weekly vote and as we started the second round of the anFan&Star Choice Awards> vote.
I'm sorry we couldn't check this out.
2. Deduction of paid text voting
Fan & Star will check and deduct the number of paid text votes today.
The reason for deducting paid text voting is that the original purpose of THE FACT MUSIC AWARDS is to give free voting.
We will now talk about the number of votes cast in the February 3 text vote.
< Fan&Star Choice Award> for "Singer."
1. EXO (60 votes)
2. Super Junior (420 votes)
3. BTS (4,830 votes)
4. TWICE (450 votes)
5. Kang Daniel (60 votes)
6. Ha Sung-Won (120 votes)
7. Stray Kids (930 votes)
8. Kim Jae-Hwan (30 votes)
9. IZ*ONE (30 votes)
< Fan & Star Choice Award> for 'Individual'
1.Yesung (300 votes)
2. JR (30 votes)
3. Baekho (1980 votes)
4. Kang Daniel (15,600 votes)
5. Ha Sung-Woon (11,200 votes)
6. Kim Woo-Suk (30 votes)
7. Lee Jin-Hyuk (169,830 votes)
8. Hwang Yoon-Sung (1,290 votes)
As shown above, the votes have been deducted.
As the deduction has been made, we will quickly prepare compensation measures for the users.
We are sorry for causing trouble again.
Thank you.
