Greetings.
We would like to announce the details regarding the
illegagl votes of U+5G THE FACT MUSIC AWARDS.
The deduction of illegal votes is done in 3 batches,
and we have completed the deduction total 3 batches of the illegal votes.
After internal review, the IDs that are suspected as
illegal votes will be withdrawn and the number of votes with that IDs will be
deducted.
We will be announcing the number of votes that are
deducted due to illegal votes through our Notice board.
Please be noted.
Thank you.
- Categories of illegal votes review: FAN N STAR Choice
Awards Artist / Individuals, Rising Star Award
- Date of illegal votes deduction: 5, 12, 19 (total of 3
batches)
** Votes deducted ** (as of April 19th)
<Choice Awards - Artist ->
BTS: 2258 Votes
Super Junior: 2314 Votes
<Choice Awaeds - Individual ->
Kang Daniel: 3528 Votes
JR: 301 Votes
Dong hun: 1721 Votes
<Rising Star Award>
A.C.E: 342241 Votes
JBJ95: 344806 Votes
KNK: 53982 Votes
MXM: 480 Votes
Noh Tae Hyun: 5813 Votes
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Greetings,
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Greetings,
The articles for April 14, 2019 has been uploaded but there was a system error so it didn't show.
We have fixed the problem and the articles from April 15, 2019 at 00:00 AM (KST) will be showing normally.
We would like to apologize on this matter and we will try our best for this matter not to happen again.
We are sorry for the inconvenience you've experienced and we hope for your kind consideration and understandings.
Thank you and best regards,
FANN STAR
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Greetings,
We have received many inquiries regarding the error in the answer of Today's Quiz for the attendance check on April 9, 2019.
We would like to first apologize for the error, and thank you for letting us know.
Except for the users who have already inquired us, kindly send us an email via fannstareng@tf.co.kr or send us an inquiry from FANN STAR customer center until April 11, 2019 at 12 noon (KST)
We will check one by one and credit your stars back.
Once again, we are very sorry for the inconvenience you've experienced.
Thank you and best Regards,
FANN STAR
MORE >Greetings,
This is to announce regarding illegal votes of U+5G The Facts Music Awards.
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Greetings,
Thank you all for using FANN STAR.
We would like to remind all users that the information entered in for the tickets should be the full name and birth date as indicated on your valid ID.
Since there might be users who indicated their nicknames instead of their full name, we are giving another chance to edit your name.
Please provide the ff. details through inquiry page or via email at fannstareng@tf.co.kr
User Nickname:
User ID:
Name entered:
Full name in ID:
Date of Birth
Contact number
Email address
We need all the information so we can prevent transfer of the tickets to another person through this chance.
Hope you understand.
Thank you and best regards,
FANN STAR
MORE >Hello, I'm in Manager of FAN N STAR.
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Greetings,
We would like to apologize regarding the
missing attendance check for daily mission on March 26, 2019. Sorry for the
inconvenience.
To solve and repay the inconvenience you've experienced, we
would like to request those users who were not able to get the attendance check
on March 26, 2019 so we can arrange the mission records as well as daily stars
of the users (including the mission details for the ticket events of THE FACT
MUSIC AWARD).
Please report us through the inquiry page
or you may also send us an email via fannstareng@tf.co.kr
until March 29, 2019 11 a.m. (Korea Standard Time) strictly.
Thank you and best regards,
FAN N STAR
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